Confirm the recipient and delivery responsibilities before sending goods.
Updated: 22 October 2026
Before sending
Do not send samples to an unconfirmed address. Agree the items, quantity, purpose, recipient and shipping costs with the team first.
Packing information
Prepare an itemised packing list with SKU, units per pack and carton, quantities and package identifiers. Note any handling requirements.
Delivery terms
Lead times, freight, tax responsibilities, inspection and shortage handling are agreed for the specific arrangement. The website does not set a universal delivery promise.