Use the original enquiry details so the team can match your update.
Updated: 22 October 2026
Send a clear update
Email [email protected] from the same address where possible. Include the company name, submission date and the specific fields or catalogue link to replace.
Avoid duplicates
If a submission appears to fail, check the visible error first. Repeated enquiries can make matching harder; tell the team if you have already submitted more than once.
Protect information
Do not email passwords or bank credentials. For changes involving confidential documents or payment instructions, agree the verification and sharing method with the team separately.